.svg)
Slaab AI ("we," "us," or "our") is a global provider of AI-automated business solutions designed to meet the operational needs of any industry and any scale of business. From startups to enterprises, our next-generation AI agents are built to optimize workflows, improve accuracy, and accelerate growth across all departments.
Our guiding philosophy is simple: "Whatever You Do, We Automate It." Our automation tools are smarter, faster, and scalable, tailored precisely to your business needs. Whether you're enhancing customer service, streamlining back-office operations, or automating decision-making, our AI systems are designed to plug into your existing infrastructure and deliver measurable results.
This Privacy Policy has been created both to comply with global data protection regulations (including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the UAE Personal Data Protection Law (PDPL)), and to demonstrate our commitment to transparency and accountability. We recognize that privacy is a fundamental right and understand the importance of safeguarding your personal data in a trustworthy and responsible manner.
We adhere to the following core principles in our data practices:
This policy applies to all individuals who interact with Slaab AI through our website ( www.slaab.ai ), forms, communication channels, or services; including existing clients and potential future clients. Whether you're engaging with us for a project discussion, requesting a proposal, or exploring how our automation tools can enhance your operations, this policy outlines how we protect your privacy every step of the way.
To ensure clarity and full understanding of this Privacy Policy, the following terms are defined in accordance with applicable data protection laws:
This Privacy Policy applies to all personal data collected, processed, stored, or otherwise handled by Slaab AI in the context of offering and delivering its services. The Policy covers data obtained from individuals through:
This Policy applies regardless of the geographic location of the data subject or their device. Whether you are located in India, the European Union, the United Arab Emirates, the United States, or any other jurisdiction, we maintain the same high standards of data protection and regulatory alignment.
This Policy applies to:
This Privacy Policy does not apply to:
To ensure clarity and full understanding of this Privacy Policy, the following terms are defined in accordance with applicable data protection laws:
The entity responsible for the collection, processing, and protection of your personal data under this Privacy Policy is:
SOL AI TECH FZ LLC
Trading as: Slaab AI
Dubai Headquarters Address:
14, 15, 16, FF, Akshardham Residency, Opp. RAF Camp, Ring Road, Vastral, Ahmedabad, Gujarat, 382418, India
India Headquarters Address:
Sheikh Mohammed Bin Zayed Rd - In5 Media - Dubai Production City - Dubai
Official Communication Email: support@slaab.ai
Slaab AI is the legal controller of all personal data processed in the course of delivering its services and operating its platform. We assume responsibility for ensuring that your data is handled securely, fairly, and in compliance with all applicable data protection regulations.
We do not currently appoint a dedicated Data Protection Officer (DPO); however, privacy and compliance matters are handled by an authorized officer within our leadership team. Any inquiries related to data privacy, access requests, deletions, rectifications, or supervisory authority engagement should be directed to the above email.
We encourage all data subjects to contact us first with any concerns regarding the handling of personal information before approaching a supervisory authority, as we are committed to resolving all matters efficiently and transparently.
Slaab AI collects only the information necessary to respond to inquiries, engage in service discussions, and fulfill contractual obligations for custom AI automation services. The categories of personal data we collect include the following:
We collect data that you voluntarily submit to us via our website forms, email, phone, or during live consultations. This includes:
When you interact with our website or digital assets, we collect certain data automatically using analytics tools:
This data is primarily collected via Google Analytics to understand site performance and improve user experience. We do not use marketing or ad cookies.
Once a client proceeds beyond consultation:
Slaab AI does not intentionally collect or process sensitive personal data (such as health data, religious beliefs, or biometric data) as part of its services. If such data is shared inadvertently, it will be handled securely and deleted unless expressly required for the performance of the contract with clear written consent.
We do not buy or rent data from third parties. If a client submits data belonging to a third party (e.g., employee workflow samples or customer flows), it is the client’s responsibility to ensure they have obtained valid consent from those individuals and to provide it upon request.
Slaab AI collects personal data through the following lawful and transparent methods:
We collect data when users:
All such submissions are initiated by the user and are used strictly for the purposes disclosed at the time of collection.
When users browse or interact with our website, we use Google Analytics and related tools to collect data automatically. This includes:
We do not use any form of automated profiling, third-party cookies, or behavioral targeting.
Once an agreement is in place, further data may be collected through:
All such data is stored securely, restricted to authorized personnel, and processed exclusively for project execution.
Occasionally, data may be collected through:
Such information is digitized and treated with the same safeguards as digital submissions.
Slaab AI processes personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the UAE Personal Data Protection Law (PDPL). Our data processing activities are grounded in one or more of the following lawful bases:
Where required by law, we obtain your clear and unambiguous consent before collecting or processing your personal data. This applies particularly to optional communications such as promotional emails or newsletters. You may withdraw your consent at any time by contacting support@slaab.ai, and withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.
We process your personal data when it is necessary for the negotiation, execution, or performance of a contract with you or your organization. This includes collecting and using your information to provide consultation, develop project proposals, manage agreements, and deliver automation services as described in the Scope of Work.
We may process your data when it is reasonably necessary for our legitimate business interests, provided those interests are not overridden by your privacy rights. Examples include:
In all cases, we perform legitimate interest assessments (LIAs) to ensure that our interests do not unfairly impact your rights.
We may be required to process or retain certain personal data to comply with applicable legal obligations. For example, we may retain invoicing data for tax compliance, respond to lawful data access requests, or maintain documentation for ISO or government audits.
Although rare, we may process personal data where it is necessary to protect your vital interests or those of another natural person, particularly in the context of legal disputes or incidents impacting system integrity.
In compliance with the EU General Data Protection Regulation (GDPR) and the UAE Personal Data Protection Law (PDPL), Slaab AI ensures that all processing activities are based on at least one lawful basis, including consent, performance of a contract, compliance with legal obligations, protection of vital interests, performance of tasks in the public interest, or legitimate interests pursued by the Company. Where we rely on legitimate interests, we ensure such interests are balanced against your rights and freedoms.
Slaab AI processes personal data strictly for specified, explicit, and legitimate purposes aligned with the expectations of our clients and site visitors. We do not use your personal information in ways that are incompatible with these purposes.
We process your contact details and inquiry information to:
We process relevant business and project information to:
Once contracted, we process operational and contextual data to:
We collect interaction and usage data to:
We retain and process data as necessary to:
Where consent has been provided, we may use your contact details to:
You can opt-out of receiving such communications at any time using the unsubscribe link in our emails or by contacting support@slaab.ai .
At Slaab AI, we do not engage in any form of automated decision-making or profiling that produces legal effects or similarly significant consequences for individuals as defined under GDPR Article 22, CCPA, or UAE PDPL.
We do not use algorithms or automated processes to make decisions that:
All strategic decisions regarding client engagement, proposal development, service scoping, and solution design are made by qualified human professionals after thorough review and consultation.
Where automation is used (e.g., analytics dashboards, lead sorting, or task reminders), it is strictly to assist internal operations and does not result in any decisions that impact data subjects without human oversight.
If in the future we introduce any automated tools that might meet the threshold of profiling or automated decision-making under law, we will:
In accordance with GDPR Article 22 and the UAE PDPL, you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal or similarly significant effects. Where automated processing is used, you may request human intervention, express your point of view, or contest the decision by contacting us at support@slaab.ai
Slaab AI is committed to protecting your personal data and does not engage in the sale or unauthorized disclosure of your information. However, under specific circumstances, we may share your data with carefully vetted third parties and authorities, strictly for the purposes outlined below and only where lawful.
Your personal data is accessible only to Slaab AI staff, contractors, and authorized personnel who require access to perform their duties. All internal access is role-based, subject to confidentiality agreements, and governed by strict access control policies.
We may engage third-party vendors to support our operations, such as:
These vendors are contractually bound to:
We ensure that all processors undergo rigorous due diligence and enter into Data Processing Agreements (DPAs) with us.
We may disclose personal data where required to:
In the event of a merger, acquisition, sale, or corporate restructuring, your data may be transferred to the new entity, subject to this same Privacy Policy or an equivalent level of protection. You will be notified of any such change in control that affects your data rights.
In rare cases, we may share your data with external collaborators, advisors, or partners — but only after obtaining your clear, written consent and informing you of the purpose and scope of the data sharing.
Where data is transferred across borders (e.g., for cloud services or remote team operations), we ensure:
For international data transfers, Slaab AI implements safeguards required under GDPR and PDPL. These may include Standard Contractual Clauses (SCCs), adequacy decisions, or explicit consent from the data subject. Under UAE PDPL, transfers outside the UAE will only occur where the destination country provides adequate protection, or with approval from the UAE Data Office when necessary.
We do not transfer data to jurisdictions that lack appropriate safeguards unless absolutely required by contract and accompanied by risk assessments and protective measures.
Slaab AI operates globally, and in certain cases, your personal data may be transferred to and processed in countries other than the one in which you reside. These transfers are conducted in strict compliance with applicable data protection regulations and with robust contractual and technical safeguards in place to ensure the security and confidentiality of your personal data.
We ensure that all international data transfers are legally permissible under:
We transfer data only when:
Data may be transferred internationally in the following contexts:
To protect your data during international transfers, we implement:
We regularly review and update these mechanisms to maintain full alignment with evolving legal standards and best practices.
If personal data must be transferred to a country not recognized as offering adequate protection, we will:
In such cases, we will look through all the associated risks and apply all available safeguards to mitigate them.
Slaab AI retains personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, regulatory, contractual, operational, or certification requirements. We follow a structured data retention schedule to ensure compliance with global data protection laws and to minimize unnecessary data storage.
In deciding how long to retain personal data, we consider:
When retention periods expire, or data is no longer necessary, we ensure:
We conduct periodic audits of stored data to:
Slaab AI implements a robust, multi-layered data security framework to safeguard personal data against unauthorized access, alteration, disclosure, or destruction. Our practices adhere to leading international standards, including ISO/IEC 27001 and industry best practices.
In the event of a data breach that may impact your rights or freedoms, Slaab AI will notify the relevant supervisory authority within 72 hours (GDPR requirement) and, where applicable, notify affected individuals without undue delay (UAE PDPL requirement).
As a data subject, you have specific rights under applicable privacy regulations such as the GDPR (EU), CCPA (California), and UAE PDPL. Slaab AI respects and upholds these rights, and we are committed to making it easy for you to exercise them.
You have the right to request confirmation as to whether your personal data is being processed, and where that is the case, access to the personal data, including the purposes of processing, categories of data, and any third parties with whom it has been shared.
You have the right to request that we correct any inaccurate or incomplete personal data about you.
You may request the deletion of your personal data where:
You can request a restriction on the processing of your data in specific circumstances, such as when contesting the accuracy of your data or when you object to processing but we need time to verify overriding legitimate grounds.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller, where technically feasible.
You have the right to object to the processing of your personal data based on our legitimate interests or for direct marketing purposes.
Where processing is based on consent, you have the right to withdraw your consent at any time without affecting the lawfulness of prior processing. This action will require a withdrawal notice 30 days prior.
You have the right not to be subject to decisions based solely on automated processing that significantly affects you, unless such decisions are:
We will not discriminate against you for exercising any of your CCPA rights, including by denying services, charging different prices, or providing a different level or quality of service.
To exercise any of the above rights, please contact us at: support@slaab.ai We may require you to verify your identity before acting on your request.
Slaab AI has established clear, transparent procedures for individuals to exercise their data protection rights in accordance with applicable laws.
To exercise your rights under this Policy, you may submit a request via:
To protect your personal data, we must verify your identity before processing any request. Verification steps may include:
We aim to acknowledge your request within 5 business days and respond in full within 30 calendar days. Where legally permitted, we may extend the response period by an additional 30 days depending on the complexity and number of requests. In such cases, you will be notified of the extension and the reason.
Requests are generally processed free of charge. However, we may charge a reasonable administrative fee if:
You will be informed of any fees in advance and given the opportunity to modify or withdraw your request.
We may deny a request if:
If your request is denied, we will provide a clear explanation and inform you of your right to lodge a complaint with a supervisory authority.
If you are dissatisfied with our response or decision, you may appeal in writing by replying to our email response and requesting a review.
You also have the right to contact the relevant supervisory authority in your jurisdiction:
Slaab AI values your privacy and transparency when it comes to digital tracking technologies. This section explains how and why we use cookies and similar technologies, and how you can control them.
Cookies are small text files placed on your device by a website or service provider. They help recognize your browser and capture and remember certain information to improve site experience, monitor activity, or analyze trends.
Slaab AI uses only essential and analytics cookies. We do not use tracking, profiling, or advertising cookies.
We primarily use Google Analytics to collect aggregated, non-personal data about site usage to improve our content and navigation structure.
We do not permit third-party advertising cookies or trackers on our website. Google Analytics may set third-party cookies to measure performance but no personally identifiable information is shared with advertisers.
While we do not use non-essential cookies that require opt-in, users can still manage cookie behavior through:
Our website currently does not respond to "Do Not Track" signals from browsers due to the lack of a consistent industry standard. However, no personal data is used for behavioral targeting.
Most cookies used by Slaab AI expire within 30 days unless required longer for analytics. Session cookies expire once you close your browser.
Slaab AI does not knowingly collect or solicit personal data from children under the age of 18. Our website, services, and offerings are intended exclusively for use by individuals who are 18 years of age or older.
17.1 Age Verification and Exclusion
We do not offer services to or knowingly engage in commercial activities with individuals below the age of 18. If we learn that we have inadvertently collected personal data from a child under 18 without verifiable parental consent, we will:
If you are a parent or guardian and believe that your child under the age of 18 may have provided us with personal data, please contact us immediately at support@slaab.ai so that we can take appropriate corrective actions.
Certain jurisdictions may define the age of consent differently (e.g., under 13 in the U.S. for COPPA compliance or under 16 in some EU states). We align with the highest applicable threshold and act proactively to avoid the unintentional collection of children’s data.
Our website and communications may contain links to external websites, applications, or services that are not operated or controlled by Slaab AI. This Privacy Policy does not apply to any third-party services, and we are not responsible for the content, security, or privacy practices of those third-party entities.
When you follow a link to a third-party site:
Occasionally, we may embed third-party tools (e.g., video players, maps, forms) or integrations to enhance user experience. These services may set cookies or collect usage data independently. In such cases:
We do not currently support third-party login functionality (e.g., "Login with Google") or automated redirects to client systems. If added in the future, we will update this policy accordingly and ensure compliance with relevant privacy frameworks.
Slaab AI reserves the right to update, revise, or modify this Privacy Policy at any time to reflect changes in our business practices, legal or regulatory obligations, technological advancements, or service offerings. We are committed to ensuring that you are informed of how your personal data is handled.
When changes are made, we will:
We recommend checking this page periodically to stay informed of how we protect your information.
If we make material changes that affect your rights or the way we use personal data:
We maintain a version history and log the date of each update to ensure transparency. Older versions of the Privacy Policy will be archived and made available upon request for audit and compliance purposes only.
This Privacy Policy and any dispute arising out of or relating to it shall be governed by and interpreted in accordance with the laws of the Republic of India, without regard to its conflict of law principles.
All disputes, claims, or controversies arising out of or in connection with this Privacy Policy, including its interpretation, breach, or termination, shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat, India.
Before initiating legal proceedings, Slaab AI encourages affected parties to attempt an informal resolution by contacting our data protection contact at support@slaab.ai. We will use reasonable efforts to respond to concerns and resolve complaints amicably.
If no resolution is achieved within 30 days of notification, either party may escalate the matter to formal legal proceedings in accordance with the jurisdiction stated above.
All proceedings, notices, and documentation shall be conducted in English. Any translations provided are for reference only and are not legally binding.
If you have any questions, concerns, or complaints regarding this Privacy Policy, our data handling practices, or your personal data, you may contact us using the details below:
Slaab AI
Operated by SOL AI TECH FZ LLC
Dubai Operational Headquarters Address:
14, 15, 16, FF, Akshardham Residency, Opp. RAF Camp, Ring Road, Vastral, Ahmedabad, Gujarat, 382418, India
India Operational Headquarters Address:
Sheikh Mohammed Bin Zayed Rd - In5 Media - Dubai Production City - Dubai
Email: support@slaab.ai
Website: www.slaab.ai
We strive to respond to all inquiries within seven (7) business days. Please clearly indicate the nature of your request (e.g., data access, correction, complaint) in the subject line of your message.
For data protection and privacy rights matters, including GDPR, CCPA, or UAE PDPL-related issues, please include your country of residence so we can tailor our response accordingly.