Privacy Policy

This Privacy Policy outlines how Slaab AI ("slaab.ai", "we", "our", or "us") manages personal information in connection with its open-source tools, platforms, and services. Designed for developers, contributors, and users alike, this policy aims to clarify:

  • What categories of personal information may be collected and the context in which that happens
  • The reasons behind collecting such data and how it supports your experience with slaab.ai
  • Our approach to securely processing, storing, and managing your information
  • If and when any data may be shared with third-party service providers or collaborators
  • How responsibilities around data protection are structured within slaab.ai's operations
  • How you can reach out to us to understand your privacy rights or address any concerns

At slaab.ai, we value transparency and autonomy. While we promote openness in our code and innovation, we remain serious about safeguarding the privacy of individuals who interact with our platforms. This policy reflects our intention to balance community-driven development with clear, responsible data practices. The policy is continuously updated in the best interest of company and user relationship in accordance with the user's personal data.

DEFINITIONS

The following terms are used throughout this Privacy Policy to provide clarity on how slaab.ai handles data. Where applicable law provides a different interpretation, the definition from the law will take precedence.

  • Anonymized Data: Information that has been altered in a way that prevents it from being linked to any individual identity.
  • Automated Decision-Making: The process of making decisions using algorithmic logic or systems, with no direct human input.
  • Consent: Your clear and voluntary agreement through an action or statement to the use of your personal data for a specific purpose.
  • Cookies: Lightweight text files stored on your device by websites to remember preferences or enhance user experience.
  • Data Controller (Fiduciary): The entity (in this case, slaab.ai) that decides why and how your personal data is collected and used.
  • Data Processor: Any third party or system that handles personal data solely on instructions from the controller.
  • Data Subject (Principal): The individual (you) whose personal data is collected, whether as a user, contributor, or visitor.
  • Deletion (or Erasure): The complete and irreversible removal of personal data from our systems or storage.
  • Personal Data: Any information that can be used to identify or relate to a specific individual, either directly or indirectly.
  • Processing: Any activity performed on personal data such as collecting, storing, organizing, updating, analyzing, or sharing.
  • Pseudonymized Data: Data that has been separated from direct identifiers, but could still be linked to an individual with the use of additional information.
  • Third Party: Any individual, organization, or system that is not the data subject, controller, or processor, but may interact with the data in some capacity.

WHO WE ARE AND HOW WE HANDLE YOUR DATA

Slaab AI ("slaab.ai", "we", "our", or "us") is responsible for deciding how and why your personal information is used when you interact with our platforms, tools, services, or open-source infrastructure.

We act as the primary data controller for all user interactions across our services, including those involving our community platforms, hosted tools, and APIs. Any affiliates or partner teams operating under our direction may also share responsibility as joint controllers, wherever relevant.

Registered Office: 14,15,16, FF, AKSHARDHAM RESIDENCY, OPP, RAF CAMP, RING ROAD, VASTRAL, Ahmedabad, Gujarat, 382418

(We'll update this as per the latest company registration.)

GOT QUESTIONS? TALK TO OUR SUPPORT TEAM

If you have any questions about this policy, your personal data, or how we handle your privacy, reach out to us directly at:

Subject line: Privacy Inquiry – [Brief Topic]

We take your privacy seriously and aim to respond within 30 days of receiving your message. If a request is more complex and needs additional time, we'll keep you informed every step of the way.

WHAT INFORMATION WE COLLECT AND HOW

Sign-Up & Account Creation

When you choose to create an account or register on slaab.ai, we collect a few essential details to set up your profile and enable access to our tools and services:

  • Your full name
  • Mobile number
  • Gender
  • Age
  • Primary city or region
  • Email address

This information is required to create and manage your user profile. It helps us identify you, communicate important updates, and ensure your access to both core and extended features across Slaab's platforms.

How We Store and Protect It

All information you share with us is stored on secure cloud infrastructure some of which may be hosted in India or in global data centers, depending on operational needs. We apply strong security protocols and encryption standards to safeguard your data from unauthorized access or misuse.

Data Sharing & Use

We may share parts of this data only with your explicit consent with third-party service providers to help us improve features, personalize your experience, or perform usage analytics. We do not sell your personal data or use it for any unrelated marketing.

INFORMATION WE RECEIVE FROM YOU (AND YOUR DEVICES)

We collect different types of information when you interact with slaab.ai either directly through your inputs, or automatically through your devices and usage patterns.

Information You Share With Us

When you use our services, sign up, or reach out to us, we may collect:

  • Basic contact details – like your name, email address, and phone number.
  • Message content and context – including any feedback, support queries, or other communications sent via our platform or contact channels.
  • Account-related data – such as your usage preferences, profile settings, and service requests.
  • Additional information – that may be shared voluntarily by you or collected as part of a specific interaction, where we'll always explain the purpose upfront.

Information We Collect Automatically

We use secure logging systems and analytics tools to capture some information automatically from the devices you use to access our services. This may include:

  • Device information – such as operating system name and version, browser type, IP address, device type (phone, tablet, etc.), screen size, hardware identifiers, and language or locale settings.
  • Usage behavior – including the pages or features you interact with, your navigation path, session length, time of visit, referring URLs, and how you engage with emails or other communications we send.

This helps us understand how our tools are used, optimize performance, debug issues, and continually improve your experience. We do not use this information to personally identify you unless necessary for security, fraud prevention, or if required by law.

AUTOMATED DATA COLLECTION TECHNOLOGIES

We utilize certain standard technologies to automatically collect data when you interact with our platform. These technologies help us understand user behavior, improve functionality, and deliver a seamless experience across devices and sessions. They include:

Cookies

These are small text files stored on your device by your browser. They are used to remember your preferences, maintain session information, and optimize performance.

Local Storage

Technologies such as Next.js allow us to store data directly in your browser to support faster load times and offline usage. Unlike cookies, this data is not automatically shared with every server request.

Web Beacons

Also referred to as pixel tags or clear GIFs, these are small graphical elements embedded in web pages or emails. They help us track whether a specific page was visited, content was viewed, or a communication was opened.

You may control or disable some of these technologies via your browser settings. However, doing so may affect the availability or functionality of certain features on our platform.

PERSONAL DATA RECEIVED FROM THIRD PARTIES

In some cases, we may receive personal data about you from third-party sources. These include:

  • Our affiliated entities or partner organizations
  • Platforms or tools through which you access our services
  • Federated login services, where you authorize another provider to share your information with us

For example, if you access slaab.ai through a developer platform or application managed by one of our affiliates, certain account-related information (such as name, email address, or profile ID) may be shared with us, subject to your consent and the privacy policy of that third party.

Any such data received from external sources will be treated in accordance with this Privacy Policy, and your rights related to the data will not be affected.

PURPOSES FOR COLLECTING AND PROCESSING PERSONAL INFORMATION

We collect and process your personal data for specific, lawful purposes to support the functionality and security of slaab.ai's open-source services. These purposes include:

1. To Provide and Operate Our Services

Your personal information is essential to deliver, manage, and maintain access to our tools and features, including AI models, APIs, and developer resources. This processing is necessary for the performance of a contract or to take steps at your request prior to entering into a contract.

2. To Communicate With You

We may use your contact information to engage with you directly for service-related communications. This includes responding to inquiries, providing support, and delivering updates, alerts, or administrative messages. These communications are aligned with our legitimate interest in maintaining strong user relationships.

3. To Enhance and Secure Our Services

In line with our commitment to continuous improvement and platform integrity, we process personal data to:

  • Understand user interactions, behavior patterns, and preferences to improve usability and accessibility.
  • Conduct research, testing, and troubleshooting to optimize system performance.
  • Detect, investigate, and prevent unauthorized access, data misuse, and potential threats or violations of our terms.

We rely on legitimate interests to support these processing activities, balancing our need to innovate and safeguard the platform while respecting user privacy.

4. Use for Research and Platform Development

We may utilize personal data, where lawfully permitted, to support research, innovation, and the ongoing development of slaab.ai's services. This includes:

  • Analyzing how our models, tools, and APIs are used to enhance performance, scalability, and usability.
  • Testing and building new features or AI capabilities that contribute to our open-source ecosystem.

In the course of these activities, we may convert personal data into aggregated or anonymized formats, ensuring it cannot be traced back to any individual. Once de-identified, this data may be used internally or shared with collaborators, contributors, or research partners to support community learning and service improvement.

5. Legal Compliance and Risk Mitigation

We also process personal information as necessary to fulfill legal, regulatory, and risk-related responsibilities. This may involve:

  • Safeguarding the rights, safety, and property of our users, partners, contributors, and our platform itself.
  • Responding to legal claims or participating in legal proceedings.
  • Conducting internal reviews to ensure adherence to contractual terms, community guidelines, and applicable laws.
  • Investigating and addressing suspected misuse, breaches, or security threats such as unauthorized access, data leaks, or cyberattacks.
  • Cooperating with law enforcement, regulators, and public authorities when legally required to do so (e.g., through subpoenas, court orders, or official requests).

HOW WE PROCESS YOUR INFORMATION

Your personal information is processed through our website and services under specific circumstances and lawful bases. Below is a breakdown of the key purposes for which your information may be used:

Service Delivery & Optimization:

To operate, manage, and maintain the slaab.ai platform, including the administration of accounts, API access, and feature usage.

Platform Improvement & Research:

To evaluate performance, gather insights, and conduct R&D for better functionality, user experience, and innovation across our AI tools and offerings.

User Communication:

To send important updates, respond to queries, and notify you about new features, services, events, or operational changes relevant to your account.

Product Development:

To design and roll out new capabilities, tools, or modules aligned with user needs and the growth of our open-source ecosystem.

Security & Abuse Prevention:

To detect and prevent fraud, security breaches, misuse of services, or other unlawful activity, and to ensure the stability of our platform infrastructure.

Business Operations:

To support restructuring, mergers, acquisitions, or transfer of assets where user data may be relevant to the continuity of service.

Transaction Processing:

To enable billing, invoicing, or usage tracking in cases where paid services, API tiers, or enterprise subscriptions are used.

Legal Compliance & Protection:

To comply with applicable laws, legal proceedings, or regulatory inquiries, and to protect the rights, safety, and property of slaab.ai, our users, and associated entities.

USE OF AGGREGATED OR DE-IDENTIFIED DATA

We may aggregate or de-identify your personal information so that it no longer directly identifies you. Once de-identified, such information may be used for a variety of purposes, including but not limited to:

  • Evaluating the performance and effectiveness of our Services;
  • Enhancing and developing new features and functionalities;
  • Conducting product or market research and analysis;
  • Generating statistical insights and user behavior trends.

From time to time, slaab.ai may share these aggregated or anonymized datasets such as general usage statistics with third parties or publicly disclose them in the form of reports, whitepapers, or research findings. These datasets may be derived through various tools including cookies, analytics technologies, or other mechanisms described in this Privacy Policy.

We will maintain and use such anonymized or de-identified information in compliance with applicable laws and will not attempt to re-identify individuals, unless legally required to do so.

DISCLOSURE AND TRANSFER OF PERSONAL INFORMATION

We do not sell your personal information or share it with third parties for interest-based advertising purposes. However, in specific circumstances and strictly for legitimate business, operational, or legal reasons, we may disclose or transfer your personal information as detailed below:

1. Service Providers

We may engage trusted third-party service providers to support the delivery and enhancement of our Services. These partners may access, process, or store personal data strictly on our behalf and under confidentiality obligations. Such providers include, but are not limited to:

  • Cloud storage and hosting platforms
  • Security and IT infrastructure service providers
  • Customer support and communication platforms
  • Analytics, performance, or error-monitoring tools
  • Advertising attribution and measurement partners (e.g., using hashed data)

In cases where hashed identifiers (like your name or phone number) are shared, the receiving entity can recognize this data only if they already possess it independently from another source.

2. Affiliates

We may share your personal information with our affiliates entities that are under common ownership or control with slaab.ai. These affiliates are bound by this Privacy Policy and may process your personal data for internal business purposes, including operations, support, and analytics.

3. Legal and Regulatory Authorities

We may disclose your information when required to do so by law, or when we believe such disclosure is necessary to:

  • Respond to lawful requests from government, law enforcement, regulatory, or judicial authorities
  • Comply with legal obligations or court orders
  • Protect our legal rights, property, or safety, as well as that of our users, employees, or the public
  • Prevent fraud, abuse, or misuse of our Services

INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION

We may transfer your Personal Information to recipients located in countries outside India, including jurisdictions that may not offer the same level of data protection as India. In such cases, we are committed to ensuring that your Personal Information continues to receive an adequate level of protection and is handled securely in accordance with this Privacy Policy and applicable data protection laws.

Safeguards for Cross-Border Transfers

When transferring data internationally, we implement appropriate safeguards in accordance with applicable legal requirements. These safeguards may include:

  • Standard Contractual Clauses (SCCs) approved by relevant regulatory authorities
  • Binding corporate rules (where applicable)
  • Other lawful mechanisms recognized under relevant data protection frameworks

You may request additional information about these safeguards and obtain a copy of the relevant documentation by contacting us at support@slaab.ai

Legal Basis for Transfer

All such transfers are carried out on a valid legal basis as defined under applicable data protection laws. These bases may include your explicit consent, the necessity of the transfer for the performance of a contract, or other legitimate interests.

Sensitive Personal Information

For transfers involving sensitive personal data, we will seek your explicit consent prior to such transfers. Additionally, we will ensure full compliance with all applicable legal requirements, including conditions related to the protection, storage, and further processing of such sensitive data in international jurisdictions.

MARKETING BASED ON YOUR ONLINE WEB BEHAVIOR DATA

When you visit our website(s) and consent to the use of cookies, we collect and process your IP address, browsing activity (such as product interest and configuration), device information, unique online identifiers, and interactions with our ads on third-party websites ("Online Web Behaviour Data"). This data is collected by cookies placed by us and third parties. For details, please refer to our Cookie Policy.

The legal basis for collecting and accessing information from cookies is your consent. We process your Online Web Behaviour Data to recognize you as a return visitor, analyze visitor behavior, enhance communication and website structure, and build interest-based profiles to display relevant ads for our products and services across the web. For example, profiles may be based on user segments like "people who visited the product page" or "users who started configuration."

All such data may be stored in a pseudonymised form, linking your information to an online identifier. Profiling is conducted at the group level, meaning marketing content is delivered based on shared behaviors within user segments. The profiling relies on criteria such as your behavior on our website and your product interests. We process this information based on our legitimate interest to improve user experience and engagement.

You can object to this processing by withdrawing your consent for cookies at any time. Instructions to do so are available in our Cookie Policy under the Cookie Policy Section.

If you give additional consent, we may combine your Online Web Behaviour Data with other contact details such as your email address or phone number (collected during registration) for targeted marketing via email, SMS, WhatsApp, or push notifications. In such cases, the contact data is linked to your online identifier, enabling us to personalize marketing messages based on your web activity.

RETENTION

We will retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this policy or as otherwise communicated to you. If you have provided consent for us to process your Personal Data, we will retain it for the duration of your active account and, where applicable, until the expiry of any warranty period. Once your consent is withdrawn, we may still retain specific Personal Data as required to fulfill our legal obligations or defend against legal claims.

If no consent has been provided for processing, we will retain Personal Data only to the extent permitted by applicable law.

RIGHTS OF DATA PRINCIPALS

If you are located in India, you are entitled to certain rights concerning your personal data under the applicable law. To exercise these rights, you must send a written request to support@slaab.ai. We may need to verify your identity before processing your request to ensure that the rights are being exercised appropriately.

Except under exceptional circumstances, we will respond within 30 days of receiving your request. A nominal fee may be charged to cover the administrative cost of compliance, and you will be informed of any such fee in advance.

You have the following rights under applicable laws in your country:

1. Accessing Your Personal Information

You have the right to access and copy your personal information held by us in an understandable form. In rare cases, we may deny access, which we will communicate along with the reasons. We may refuse access if it affects other individuals' rights or if there is a lawful reason to withhold the information. You also have the right to know the identities of the data fiduciaries with whom your data has been shared, along with the categories of data shared.

2. Verify and Rectify

You have the right to verify the accuracy of your information with us and request corrections if necessary. This includes updating details like your name, address, and contact information.

3. Withdrawing Your Consent

You can withdraw your consent at any time, and we will stop processing your data based on consent. For example, if you withdraw consent for GPS tracking, we won't be able to offer GPS-dependent services. In some cases, we may continue processing your data if we rely on other lawful grounds.

4. Objecting to Use of Personal Information & Automated Decisions

You may object to data processing carried out on a legal basis other than consent, providing reasons for your objection. If your personal data is processed based on our legitimate interests, you can object by providing grounds related to your situation. We will assess your concerns and may stop processing if justified. You can also opt-out or unsubscribe from optional services at any time, and contact us to object to automated decision-making.

5. Erasing Your Personal Information

You have the right to request the erasure of your personal data unless there is a legal reason to retain it. We will make reasonable efforts to comply with your request.

6. Your Right to Port Your Data

You can request a copy of your personal data in a structured, machine-readable format. If technically feasible, you can ask us to send it directly to another data fiduciary.

7. Your Right to Be Forgotten

You may request us to restrict or stop processing your data in cases such as when its use is unlawful, or if you've objected to its use. We may still process your data in certain situations, such as for storage, legal proceedings, or protecting others' rights.

LODGING OF COMPLAINT

If you have any concerns regarding our data processing practices or need clarification on our privacy policies, you can contact our Data Protection Officer at support@slaab.ai. We will address your concerns as soon as possible, and no later than within one month.

If you believe that we are processing your personal data in violation of data protection laws, you have the right to lodge a complaint with the relevant supervisory authority.